Privacy Policy

Who this page covers

This policy describes the Graves Design & Remodeling website, its consultation links and the information used when you contact the remodeling team. For privacy questions, call (703) 660-4554 through the contact page.

Contact and scheduling information

When you call or use a consultation provider, you may supply your name, contact information, project locality and details about the work you want to discuss. These details help the team respond, assess project fit and arrange the requested conversation. Avoid sending unnecessary sensitive documents, payment details or another person’s private information.

Online consultation pages use HighLevel, also known as GoHighLevel or LeadConnector. Information entered in that provider’s booking interface is handled through its service and the remodeling team’s configured account and workflow. Follow the provider’s confirmation, cancellation and rescheduling instructions. You can call instead of using online scheduling.

Website hosting and analytics

The site is hosted on a managed GoDaddy/Plesk VPS. Hosting systems may process technical request information such as IP address, requested path, browser information and timestamps to operate and protect the website.

The website uses Google Analytics and the existing measurement configuration to understand visits and interactions. Browser or provider controls may affect cookies and measurement. Consultation-page views and clicks are different from confirmed bookings; this page does not imply that every click is a completed lead.

Budget worksheets and external resources

The budget worksheets calculate the figures entered in the page. The worksheet script does not submit those amounts, place them in the URL or save them to browser storage. A calculated total is not a quotation or an inquiry submission.

Project and resource pages may link to government guidance, Google business information or other external services. Those sites have their own information practices. Opening a hosted booking page or external link is separate from reading the Graves page.

Use, access and choices

Contact information is used to handle the conversation or appointment requested and the related project communication. Hosting, analytics and scheduling providers support their respective functions. For questions about how long a particular record is retained, contact Graves directly.

For questions about information you supplied or the communication you receive, contact Graves by phone. Browser settings and provider controls offer additional choices for cookies and external services.